Get In Touch
Get in Touch
Have questions about our products, installation, or need assistance? We're here to help you illuminate your outdoor spaces with confidence.
Email Us
For general inquiries, product questions, or assistance with your order
Info@brassandbeamlighting.comResponse Time
We typically respond within 24 hours during business days
Monday - Friday9am - 5pm EST
Expert Support
Fast Response
Professional Service
Lifetime Warranty Claims
Every Brass & Beam fixture is backed by our comprehensive lifetime warranty. If you're experiencing an issue with your product, we'll make it right.
File a Warranty Claim
Our lifetime warranty covers all manufacturing defects. We stand behind every fixture we sell and are committed to ensuring your complete satisfaction.
What to Include in Your Claim
- Your Full Name and contact information
- Shipping Address for replacement parts
- Purchase Date and order number (if available)
- Detailed Description of the issue
- Clear Photos showing the defect or damage
- Photos of Installation (if applicable)
Email Warranty Claim
support@brassandbeamlighting.com
We'll respond within 1-2 business days
No-Hassle Process
Fast Resolution
100% Covered